Upon Receiving Your Product

Please check the product package for any damage or issues before signing the delivery form. If you notice any damage, missing items, or if the package seal appears opened or tampered with, do not sign any delivery documents. Instead, request a damage report from the courier and return the package. When this obligation is fulfilled, your replacement product will be shipped to you immediately. If the package is accepted despite visible damage or claims of missing items, we cannot be held responsible for any loss or damage inside the package. Please notify us of such situations in writing to our address or verbally by calling our phone number ** along with your order reference number as soon as possible.

Customer Services

For all inquiries regarding your orders or to obtain information about our products, you may contact us from anywhere in Türkiye via our phone number *** or submit a support request by filling out our contact form.